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Tech & AI track

Leading digital change

Bring people with you when new systems and tools arrive.

Led by Christina Shikha, pro bono

What changes

By the end of the day, participants can

  • Plan for the people side of a system change, not just the go-live
  • Spot and answer resistance early
  • Build adoption with champions, training and quick wins
  • Measure adoption and benefits after go-live

How we teach it

Hands-on, on your real work

Short demonstrations, then practice on the tasks people actually do, so the skills are used the next morning.

Real rollouts

Groups work on a change they are actually leading, using a simple adoption plan.

Stakeholder mapping

Leaders map who is affected, how, and what each group needs to hear.

From go-live to business as usual

Drawn from Christina’s work handing large change programmes over to business as usual at a global bank.

When to choose it

Signs your team needs this

A new system went live but people still use the old wayChange fatigue after several rollouts